Cover Letter for applying for Job at Call Centre agent position
[Here briefly describe on Sample Application for applying for Job at Call Centre agent position. You can follow this sample cover letter and job application format for the call centre agent position for a fresh graduate candidate or without experience or is for customer service representative no experience. You need to modify this sample according to your needs.]
Date: DD/MM/YY
Authority name…
Job Designation…
Department name…
Company/Institute name…
Sub: Application for applying for Job at a Call Centre (as a Fresh Candidate)
Respected Sir/Madam,
With due request, it is stated that I came across the vacancy in your call centre through an acquaintance and later on I also received an SMS with your email address and call for walk in interview. (Describe in your words). It is stated that I am a fresh graduate and have no prior experience of such kind of a job. I have just started off with my professional life. (Explain all about the situation). However, having done a degree in mass communication, I have a knowhow of things go about. I can not only speak English fluently but am capable of understanding various English accents including the UK, USA and Australian. (Explain on your qualification).
As a fresh candidate, I am very motivated to produce quality work and am very dedicated to this job. I am sure if hired, I will not disappoint you. (Describe your confidence). Therefore, I would want to apply for the vacant seat of (position of seat) in your call centre. (Cordially describe your greetings and requirements). For any further details, you can call me on the contact number written below. I shall be very thankful to you. I am looking forward to your cooperation.
Best regards,
Your name…
Contact info. and signature…
Another Format,
Date: DD/MM/YY
Authority name…
Job Designation…
Department name…
Company/Institute name…
Sub: Application for applying for Job at a Call Centre (as an experienced Candidate)
Respected Madam/Sir,
With utmost due respect, it is stated that I received an advertisement email mentioning a vacancy in your call centre, (name of call centre), for the post of (name of the post). I graduated in the year (year) from the degree of (name of degree). This will not be my first time doing this job. (Describe in your words). I understand the pros and cons of this job and as well as the limitations of time, schedule and linguistic abilities. I understand good customer service is paramount when working on the phones. (Explain all about the situation). I know how to use computer systems, headsets and databases when it comes to call centres. I know how to deal with customers in a polite tone while staying in the boundaries that are told to us. (Explain on your qualification). Not only that, I can convince people in an efficient manner when it comes to communication.
Having experience of (number of years), allows me to communicate fluently in English with an amazing comprehension ability of different accents. I also understand, this job requires a lot of patience and stamina and that is something I have developed with experience. (Describe your confidence).
Therefore, it is requested that I am applying for the post of (name of the post) and if hired, I will make sure to give my best and not to disappoint you in any way. (Cordially describe your greetings and requirements). I shall be very thankful to you and I am looking forward to your cooperation.
Best regards,
Your name…
Contact info. and signature…
