Feedback is an integral part of communication, and it allows the sender of a message to judge how effective it has been. Feedback is the final link or component in the communication chain or cycle. When the receiver of a communication sends a response or reply to the message, it is called feedback. Feedback is essential in all communications as it indicates successful transmission of the message. Feedback can be defined as the process by which the decoder’s (receivers) reaction to the message is transmitted to the encoder (sender). Feedback is the backbone of the communication.
Completing of communication: without feedback, it is not possible to complete the process of communication. It is one of the major parts of the communication process.
Receiving the reaction of receiver: sender can receive the response of the receiver through the feedback and can assess how well the receiver has got his message.
Collecting information from receiver: feedback helps the sender to collect desired information from the receiver to organize all the information effectively.
Developing the effectiveness of media: for two-way communication, feedback is essential which develops the strong relationship between the sender and receiver.
Coordinating with all the affairs: within the organization. when the superior sends a message, the subordinate sends feedback or the subordinate sends messages the superior sends feedback. Through this process, they can coordinate their activities.
Achieving organizational goal: feedback helps the related parties whit in the organization to achieve organizational goal effectively.
Solving problem: to solve different types of problems, it requires two-way communications that are completed by the feedback.