Guidelines to Improve the Effectiveness of Cross-Cultural Communication
Cross-cultural communication has become essential to communicate with multi-cultural people. The following guidelines will help the global managers to communicate effectively across cultures:
Improving feedback system: One of the most important ways of improving the effectiveness of cross-cultural communication is to open up feedback systems. People in the organization should develop multiple feedback systems such as through face-to face meeting, telephone conversations, e-mail, reports etc.
Providing language training: Besides improving feedback systems, another way to make communication more effective is through language training. When the organizational participants are diverse in respect of language, they will fall to communicate effectively with each other. In such a situation, employees should learn a common language to ensure successful oral and written communication.
Using familiar words: Even when people can understand a common language, simple and familiar words should be used.
Providing cultural training: It as very difficult to communicate effectively with someone from another culture unlearns at least one party has some understandings of the other’s culture. Therefore, multinational companies am arrange cultural training program for their employees.
Increasing flexibility and cooperation: Participants of cross-cultural communication need to be flexible to understand each other. They must cooperate with each other and must have the tendency to overlook unintentional mistakes of other parties.