As the name implies, written communication means the communication in written form. In this communication, the sender writes the message using words and then sends to the receiver. It is a kind of formal communication and management mainly relies on written communication for transmitting decisions, orders and instructions. Similarly, subordinates can send their problems, suggestion, opinions, and views to their bosses through written communication. Written communication involves any type of message that makes use of the written word. Written communication is the most important and the most effective of any mode of business communication.
Written communication can take place in many different forms as such- letters, memos, circulars, manuals, notices, reports, questioners etc. Written communication is generally used when the audiences are in distant location or when a permanent record is required to be kept for use as reference to solve any future problems.
In the opinion of L. C. Bovee and others, “Written communication is the expression of ideas through words that or meant to be read.”
According to C.B. Memoria, “A written communication is always put into writing and generally used when the audience is at a distance or when a permanency or record is required.”
Some advantages of written communication are:
- No need for personal contact – you can tell an employee he or she has to work overtime through an email instead of face-to-face.
- Saves money – you can send an email instead of calling long distance.
- Written proof – provides written proof in case of a dispute.
Some disadvantages of written communication are:
- Delay in communication – it may take a while to get to the intended recipient.
- Lack of secrecy – once it’s on paper, anyone can read it.
- Costly – if the sender and receiver are
In conclusion, it is said that the message that are transmitted in written forms are known as written communication.