Critical incidents method to Analyzing Job

Critical incidents method to Analyzing Job

Job analysis is the systematic investigation of job content, the physical circumstances in which the job is carried out, and the qualifications needed to carry out job responsibilities. It is a process to identify and determine in detail the particular job duties and requirements and the relative importance of these duties for a given job.

Critical incidents method: The critical incidents technique requires the appraiser to keep a record of unusually favorable or unfavorable occurrences in an employees’ work. In the critical incident method, the manager keeps a written record of both highly favorable and unfavorable actions in an employees’ performance. When a Critical incident involving an employee occurs, the manager writes down. The critical incident method can be used with other methods to document the reasons why an employee was rated in a certain way.

Advantages: The positive aspect of this approach is that it provides a factual record for subsequent discussion and decision making and that it provides data directly related to job performance.

Disadvantages: On the negative side, the approach requires close and continuous observation by the appraiser. This is time-consuming and also costly, and workers may become very apprehensive when they know their supervisor is keeping a “log” on them.